Opiniator is a new solution that aims to tackle consumer defection. The team responsible for it have set out to look for a way in which any business could be improved by actually giving customers a chance to venture their opinions, and do so in a supple way: through their mobiles.
That is, customers are asked for specific feedback and once that is obtained it is analyzed in real time. A report is produced listing these points that merit attention since they will determine the true degree of retention any company will have.
This system is particularly suited to the restaurant and hospitality industries, as these are the one in which such a platform could be employed more effectively – results are gauged more accurately there by this technology.
Companies have traditionally lost about 20 % of customers annually. These numbers are always worrying, and in an economy that has been hit hard they can easily escalate and spell trouble. A system like this one effectively means that any situation can be tackled before it becomes a problem, and in a way that is equally ductile to the owner of the business and to the customer itself.
Opiniator.com In Their Own Words
“Opiniator is a business improvement platform that generates real-time, actionable point of experience consumer feedback using the consumer’s own mobile device for the restaurant and hospitality industries.”
Why Opiniator.com It Might Be A Killer
It is an agile way of collecting feedback and putting it to good use.
Some Questions About Opiniator.com
Will other industries be eventually covered? 
