If providing your customers with a more realized support experience is your one priority right now, then this is a service that you would like to get acquainted with. LogicalWare.com is a purveyor of a fully-featured help desk application that can let you bring al your customer communications under the same roof. This application comes with a support ticket system, a knowledge base that can be expanded as much as it is needed, and a virtual agent that lets you switch your support network into automatic whenever things get too hectic for their own good.
Three subscription plans are available, namely Basic, Regular and Pro. These cost $ 28, $ 45 and $ 59 respectively, and each can handle a different number of users. Features like carrying out advanced wildcard searches and receiving duplicate ticket alerts are privative of the most expensive plans. And while all plans can produce and deliver reports, only the most advanced plans will let you come up with fully-customized reports.
Logicalware.com In Their Own Words
From email and phone to live chat, tweets and remote support, Logicalware’s web based customer support and help desk software lets you manage and organize all customer communications in one place. An outstanding support ticket system, knowledge base and Virtual Agent for a quicker and sharper customer experience.
Why Logicalware.com It Might Be A Killer
It should let even the newest and greenest companies around handle consumer requests and inquiries like true pros do.
Some Questions About Logicalware.com
In which ways are the limitations of the free plan felt more strongly? 
