Charleston startup Gigpro, the creator of a labor-management app for the hospitality sector, has garnered a $16 million investment, paving the way for extensive growth. Contributors included both existing and new investors.
Primarily, the funds will propel Gigpro’s expansion beyond Charleston, broadening its market presence while revolutionizing labor management within the industry. The startup plans to utilize the investment to enhance app interfaces, boost customer service and expand marketing efforts.
Investors have shown confidence in Gigpro owing to its innovative initiatives and sustainable growth plans, particularly amidst rising demand for efficient labor management due to the global pandemic. The startup has already significantly impacted Charleston but is now set to extend its reach.
Established during the pandemic, Gigpro initially attracted users from Charleston’s hospitality businesses like Chubby Fish. The app’s innovative solutions address the hospitality industry’s high employee turnover rates. Services include employee scheduling, time tracking, and robust communication infrastructure, thus streamlining workflow and enhancing customer service.
As Gigpro expands its scope, it aims to innovate human resource management globally within the hospitality industry.
Gigpro’s growth and impact in hospitality sector
Currently, the app operates across 28 markets and 12 states, helping restaurants and food-and-beverage businesses connect with potential employees for both short-term ‘gigs’ and longer employment terms.
Since its inception, Gigpro’s user-friendly interface has facilitated the recruitment of thousands of professionals, providing a much-needed solution to the industry’s labor crunch. The ambitious plans include expanding into more markets and introducing more advanced features.
CEO Sam Mylrea emphasizes that Gigpro caters to both employers and job seekers. In addition to bridging the gap between labor demands and supply, it also provides professionals with the flexibility they crave while fulfilling businesses’ needs for a skilled workforce.
Gigpro boasts around 350,000 filled shifts and a diverse range of hospitality partners, making it integral to recruitment efforts within the industry. Amidst its growth, it remains committed to providing efficient services to businesses and job-seekers, enhancing operational efficiency, and creating livelihood opportunities in the hospitality sector.
Launched during the COVID-19 pandemic, Gigpro was envisioned as a solution to drastic staffing shortages in the restaurant industry. It offered restaurant owners a seamless way to fill shifts and workers a flexible, shift-based employment platform. Founders Sam Mylrea and Adam Phillips intended to aid the hard-hit restaurant industry while also contributing positively to the economy.
Mylrea and Phillips’ decision to utilize their digital analytics and marketing skills for social impact demonstrates a commitment to innovation. Through Gigpro, they believed they could not only alleviate the immediate impacts of the pandemic but also redefine how the restaurant industry approaches staffing in the future.
