Presented by the Supportimation team, EnvelopeHD is self-touted as a “hybrid ticket/email client”. In case you are wondering what that means, let me clarify it for you: it is a system that monitors your email inbox, and that lets members of your sales team work on individual emails as they come in.
The objective of such a site is to let everybody see who is working on what at all times, and avoid the frustration (and waste of time) of having two different people working on the same query at the very same time.
Moreover, EnvelopeHD lets your staff set down priorities and deal with these emails that are more urgent before getting down to answering questions that could wait a little longer. The way EnvelopeHD works, your staff can estimate how much work would a single email entail and then set a due date. The members of your team can also add a note summarizing what is necessary to be done in each and every case, so that if a different team member is assigned the task at a later point he will fully know how to proceed.
Supportimation.com In Their Own Words
“EnvelopeHD: turn your inbox into a web-based help desk.”
Why Supportimation.com It Might Be A Killer
It ensures that something traditionally laborious is done in a very dynamic way – team members can collaborate in a setting that guarantees no overlapping or unnecessary delays.
Some Questions About Supportimation.com
Is a free trial provided? 
