If you own Sony equipment and are having problems understanding how to use it or want to file a complaint for it not functioning, make sure to visit this site. Here you will find the Sony customer service section for European countries.
Find on the site the product you are having problems with and download all the different manuals and guides available to troubleshoot whatever is going wrong with it. If you are still having problems you can contact one of their representatives and inquire about solutions.
You will also be able to find on the site information about the different guaranties that cover each product and what counts as a breach and nullifies them. This is important to take into consideration as certain types of damage make the guarantee worthless and you will not get a refund or replacement.
