Netzero.com represents a company, which defines itself as a ‘nationwide internet service provider’, work exclusively in the US.
As part of the service, Netzero.com offers internet users unlimited pre paid internet services and free ISP. As to categorize their services, the company presents clients with three types. The first one called “NetZero’s Platinum Internet Service”, which consists in that the client becomes a member of NetZero’s community, pays a specific fee and receives full internet connection and access, as well as AOL, MSN messenger and services, and EarthLink services. As an addition, this service includes a direct internet service for MAC computers and a web mail available for clients up to ten hours per month. Another service, named “NetZero High-Speed Internet”, presents clients with a fast internet dial-up access and a handy pop-up blocker. As far as the Free ISP, it consists of ad-supported free internet access, as well a web mail for any user. A secondary service offered to costumers, called “NetZero Video Mail”, gives clients the possibility of safely sending personalized video e-mails to friend, offering potential clients a free sign up to the company’s services. The site offers a 12-month guarantee and an area for the potential costumers to sign up, chose a plan and begin to use NetZero’s services that are available to them. A secondary area of the site is dedicated to the exclusive use of FAQ’s and a Help section. No search engine is included in the web page, but there is a place for clients to access their accounts with their member ID and password. 
