64% of people who are browsing the internet to learn more of a product they are interested in buying end up doing their purchase online, so I always get that sense of waste whenever I visit a site like this one, which has considerable work to it and only presents the catalogue of products of the company, but doesn’t allow users to buy directly from the site. But Monroe goes a step further: they have even set up a tool which allows visitors to search for the perfect shock absorber for their car based on replacement preferences, regular car load and budget options, which is really easy to use: you just fill in a short questionnaire and get the suggestions, so make sure you have paper handy to write down what you have to get from your local dealer (simple sharing functionalities like ‘mail this to a friend’ are not available either).
Though easy to use, the catalogue has way too many steps for my taste: you have to choose the kind of vehicle you ride (RV or passenger car), brand, model, year and then model again, and you can only perform one search at a time (ride control, lift support or steering stabilizer). Once you’ve managed to arrive at the results page, you might want to take a rest, or directly read the tech specs and view pictures of the shock absorbers; you can also use the dealer locator to find an authorized retailer in your area, but for some strange reason there is no information on recommended fitters. Monroe.com seriously needs some rethinking, and presto, because for the time being, I don’t think anyone other than company staff can benefit from it. 
