As professional as one strives to be, the odd pivotal mail is going to slip through his senses and go unanswered. Fortunately, there are web apps like Issue Burner available.
Essentially, Issue Burner is a tracking system that will let you follow up on every email that you must not forget about. And this is accomplished in a very easy way, too. All you have to do is include [email protected] when you are sending any email. That is basically it. You are not required to sign up in order to start creating issues. And you can use Issue Burner to create tasks for yourself, and also for any group that you have to coordinate. In both cases, all you have to do is sent an email as it was just described.
Still, if you have the time make a point of signing up for an account. That will let you add comments to any issue that you are creating, and it will also let you upload (and view) any file that has to do with the issue that has to be dealt with.
IssueBurner.com In Their Own Words
The single place for everything you want to follow up on. Just include [email protected] while sending mails.
Why IssueBurner.com It Might Be A Killer
It is a lightning-fast way to single out important issues, and to ensure they will be dealt with when the times comes.
Some Questions About IssueBurner.com
What other advantages has signing up for an account got? 
